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Here at Gumi+. we pride ourselves on excellent customer service. We understand that you don’t want to wait days for your order to arrive. That’s why we send all our orders with TCS Pakistan. You can be sure that we try our utmost to have your orders delivered to you as soon as possible.
An email will be sent to you within 24 hours of dispatch with your tracking number.
Please contact us within 30 days after placing your order – we will do anything we can to help. If an item sent by TCS has not been received it can often be found at the local sorting office awaiting collection. If not, the TCS has a specific procedure that we can follow in the event of a missing parcel.